Refund & Payment Policies

Refund Policy

1. Booking Fees: All bookings made on www.prescripson.com may be subject to booking fees, which are non-refundable. These fees cover the costs associated with processing the booking and ensuring the availability of healthcare professionals.

Cancellation of Appointments

2.1 Users have the right to cancel appointments with healthcare professionals booked through our platform.

2.2 Refund Eligibility:
  • If an appointment is canceled at least 24 hours in advance, a full refund will be issued for any prepaid fees or charges.
  • If an appointment is canceled within 24 hours of the scheduled time, no refund will be issued.

Refund Process

3.1 To request a refund:

Users must contact our customer support team at care@prescripson.com within 7 days of the cancellation.

3.2 Refund Processing:

Refunds will be processed within 15 business days from the date of the refund request, subject to verification and approval.

Payment Policy

1. Payment Methods:

1.1 www.prescripson.com accepts payments through various secure methods, including UPI, credit cards, debit cards, and other online payment options. The available payment methods may vary based on your location and may be subject to change.

2. Payment Security:

2.1 We take data security seriously and employ industry-standard security measures to protect payment information. Your payment details are encrypted and securely processed.

3. Payment Confirmation:

3.1 After successfully completing a payment, users will receive an email confirmation with details of the transaction.

3.2 It is the user's responsibility to review the payment details for accuracy. If there are any discrepancies, please contact our customer support team promptly.

4. Currency and Pricing:

4.1 All transactions are conducted in the currency specified on the website at the time of the booking.

4.2 Prices for healthcare services are determined by the healthcare professionals listed on the platform. www.prescripson.com does not control or set pricing.

5. Payment Disputes:

5.1 If a user believes there is an error or discrepancy with a payment, they should contact our customer support within 7 days of the transaction.

5.2 We will investigate and resolve payment disputes in a timely manner.

Please note that these policies are subject to change and may be updated periodically. Users are encouraged to review the latest Refund & Payment Policies on (www.prescripson.com) for the most current information.

For any questions, concerns, or inquiries related to our refund and payment policies, please contact our customer support team at care@prescripson.com. We are committed to providing a secure and transparent experience for our users.