Privacy Policies

Last Updated: 13/05/2024

Welcome to Prescripson, operated by Medicognity Technologies Private Limited ("Medicognity," "we," "us," or "our"). We highly value your trust and prioritize the protection of your privacy and personal information. This comprehensive Privacy Policy outlines the collection, use, disclosure, and security measures concerning your information when you engage with our website or mobile application ("Service").

Information We Collect

  1. Personal Information: To facilitate appointment scheduling, we may collect personal details such as your name, email address, phone number, gender, and age.
  2. Booking Details: Ensuring smooth appointment bookings necessitates gathering information about your preferences, including the healthcare provider or clinic you prefer, appointment date and time, and any specific health concerns or requirements you may have.
  3. Usage Information: We gather data about your interactions with our Service, such as the pages you visit, features you use, and actions you take. This assists us in comprehending how you engage with our platform and enables us to enhance your overall experience.

How We Use Your Information

We utilize the information we collect for various purposes, including but not limited to

  1. Appointment Management: Facilitating appointment bookings, managing schedules, and sending appointment reminders.
  2. Service Enhancement: Analyzing usage patterns and feedback to improve our Service's functionality, content, and user experience.
  3. Personalization: Providing tailored recommendations and relevant content based on your preferences, health needs, and usage history.
  4. Research and Development: Conducting studies and analyses to enhance our products, services, and offerings.
  5. Legal Compliance: Ensuring adherence to applicable laws, regulations, and industry standards.

Disclosure of Your Information

We hold your privacy in high regard and do not engage in selling, trading, or renting your personal information to third parties. However, we may share your information with:

  1. Healthcare Providers: To facilitate appointment scheduling and ensure seamless healthcare services
  2. Service Providers: Third-party entities assisting us in operating our Service, such as cloud storage providers, communication platforms, and analytics services.
  3. Legal Obligations: When compelled by law or to protect our legal rights in cases of fraud, security threats, or violations of our terms of service.


Safeguarding your personal information is of paramount importance to us. To this end, we implement robust technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures encompass encryption, access controls, regular security audits, and staff training on data protection best practices. Nonetheless, it's crucial to recognize that no method of transmission over the internet or electronic storage is entirely foolproof.

Your Choices

We take reasonable measures to protect your personal information, although no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You maintain control over your personal information and can exercise your rights by: - Reviewing and updating your details through your account settings on our website or mobile application. - Contacting us at care@prescripson.com if you wish to delete your account or have inquiries regarding your data.

Children's Privacy

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to remove such information from our systems.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, or legal requirements. Any modifications will be effective when posted on this page, and we encourage you to review this page regularly. Your continued use of our Service after the posting of any changes constitutes your acceptance of such changes.

By using Prescripson, you affirm your consent to the practices outlined in this Privacy Policy. If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us at [care@prescripson.com].

(Note: This policy is designed for users in India and is subject to Indian laws and regulations.)